Leadership Moments
When I was fresh out of college, I went to work for a rental car company. When youre new, you spend a lot of time picking people up, getting gas, and even changing tires. I live in Phoenix, so the summers are brutal for those that work outside, so this job was tough in the first 6-8 months for new hires.
On a very hot day in August, I had the opportunity to help a customer change a tire on the side of the freeway. Wearing a long sleeve white dress shirt and tie, I gladly jumped out and began to get the spare tire on the care. While driving back to the office I decided that I was in the wrong line of work. So I made the decision to leave at the end of the week (and pay period).
When I returned to the office, the manager immediately called me into his office. I remember thinking that he picked the wrong person and wrong day. I would just make today my last day. So I sat down in his office, and he smiled and handed me a piece of paper and said, I just wanted you to see what I am going to put in your HR file. So I read the memo, and to my amazement it just a simple paragraph explaining just how much he appreciated my efforts, working long hours and always being pleasant and helpful to customers. Not only did I not quit on that day, I remained with this company for 8 years, working my way up to an Area Manager in charge of 7 rental branches.
Leaders have the opportunity to change lives, careers, and personal situations. In this example, the manager was aware of my frustration and probably sensed that I was at the breaking point. By spending less than 5 minutes writing a few words on paper, he kept me motivated to stay. Leaders who do not have the awareness to know just how each team member is doing will miss these simple opportunities. They will experience much higher turnover, and poor performance that may drag on for months. Is there a team member you have that could use a simple act of motivation and support to get them through a tough time? Make it a point to perform small, simple acts of support on a regular basis. Be a leader that understands that leadership is a people business.
Kreg Enderson
Leadership Mentor/Coach
www.LeadershipMentor.net
Take a look at our new Learning Leaders Mentoring Groups
Monthly mentoring program for new leaders.
Kreg Enderson is a certified coach, speaker, and successful leader that helps new leaders gain the confidence and skills to be successful.
Leadership Training
Leadership training is of paramount importance to those who aspire to be good leaders and stand tall among others. Leadership...
Leadership Training Books
Exceptional leadership motivates others to give their best and improve consistently. In spite of the fact that for a leader, ...
Leadership Development
In performing leadership functions, managers sometimes make attempts to change over from one leadership style to another with...
If You Want to Lead More You Need to …
If you want to be more of a leader, you should check those moments where you normally are much of a follower.For instance. Yo...
Senior Moments, Improve Your Memory And Remember Names And Details
Are you getting forgetful? Do you have senior moments? It happens to us all as we get older. The best memory tonic is the sim...
Leadership Training
Leaders envision the future; they inspire organization members and chart the course of the organization. Leaders must instill...
Business Leadership - Role of Leadership in Business
Leadership is a quality that is always appreciated and very much in need in the type of working environment that most of us a...
Leader is Not a Title
There is a steady flow of information in the form of books, articles, white papers and training all in the context of [ "what...
The Flexible Leadership Workshop
The Leadership ChallengeLeaders in todays society are faced with an increasingly complex challenge: To deliver business resul...
Benefits of Leadership Skill Training
DESCRIPTION
CMOEs Leadership Skill Training addresses a wide range of leadership development topics, based on the needs of t...
Got Leadership
Leadership represents an idea whose time has come. Continue to develop your leadership skills and you will lead your organiza...
The Art of Effective Leadership - Nu Leadership Series
Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes. rPeter F. ...
Are You The Most Powerful Leader You Can Be?
As someone who teaches, manages, parents or influences youll probably already be aware that powerful leadership is not just a...
Transformational Learning - Change Is Of The Heart
The more I practice leadership through the eyes of a horse the better I understand horsemanship. The more competent a horsema...
Leadership Formulas
Do we really believe outstanding leadership is so simple that we can boil it down to a simple formula? Could any single formu...
Recognizing Leadership Potential
One of the most unavoidable requirements of being a leader is to identify and recognize leadership potential in other people....
Insight
The intuitive mind is a sacred gift and the rational mind is a faithful servant. We have created a society that honors the se...
Erasing Bad Leadership with Organizational Values - Nu Leadership Series
Too many leaders act as if the sheep... their people... are there for the benefit of the shepherd, not that the shepherd has...
Collaboration: An Important Leadership Development Skill
Even with the best and most skilled managers, organizations must be able to tap into the varied skills and wider perspectives...
The Foundation to Building Your Competitive Advantage
Where does your business success begin? If you want to secure a competitive advantage, what are the 3 key areas that you mus...