Conversations in Management: Aldous Huxley - Brave New World

"Experience only teaches the teachable." -Aldous Huxley

Aldous Huxley is best known today as the author of Brave New World (1931). In that work, Huxley provides a vision of a dystopian future in which science and technology play dominant roles. Its a one-world government in which Soviet communism and American capitalism have blended to produce an oppressive society noteworthy for the contentment of its citizens. Unlike the societies soon to be spawned by Stalin, Hitler, and Mao (as well as scores of other less prolific tyrants) that were built on fear and brutality, Huxleys World State suppressed individuals by conditioning them to be satisfied. Its a world in which the highs and lows of daily living have been leveled and in which state sponsored pleasure is provided to take care of all human desires. The capstone of it all is the drug soma which has the mellowing impact of alcohol but none of the nasty side effects. In short, the population is so satisfied that they dont realize they should be dissatisfied. They are so comfortable, that experience has ceased to be their teacher.

And thats how it is with a lot of us. After surviving years of school and serving apprenticeships at work and home, we believe weve arrived. We believe that by dint of our experience and attendant seniority weve figured out how things should be done. Weve learned that the right way is usually our way. The neon sign above our door reads, Dont rock the boat. (The more adamant among might add, or else!) Were comfortable, and just as the characters in Brave New World, weve let ourselves become unteachable.

Not surprisingly, this is a leading source of tension in the workplace. When those who havent arrived bump into those of us who have, its seldom a pleasant encounter. The innovators tend to disparage seniority. They believe that folks with decades on the job visit paleontologists when they get sick. They look at old timers and see dinosaurs that resist change out of spite. And its no better in the other direction. Seasoned workers often figure that if a new idea is so good, they would have thought of it themselves. Theyre dismissive of theory and book learning. They dont believe in changing whats working and find innovators naiveat best.

Strangely enough, this isnt necessarily age related. There are some recent graduates who are more rigid in their thinkingand more unteachablethan an octogenarian. And there are some septuagenarians who promote new ideas with the zeal of an evangelist. The key is taking a hard look at yourself and asking if youve lost the capacity to learn from your experience. Have you gotten so comfortable with life that you cant see that there might be a better way of doing thingsboth professionally and personally? Has your world become a soma-like state in which you function by habit rather than desire? Are you still teachable?

Its a new dayperhaps a new worldso try something new. Let experience be your teacher.

About the Author:

George Ebert is the President of Trinity River Seminars and Consulting, a firm specializing in the custom design and delivery of team building, personal growth and ethical development programs. Mr. Ebert is a highly sought after speaker, educator, and consultant with over thirty years experience in both the public and private sectors. He has presented widely throughout the Unites States. George is the author of the management cult classic, "Climbing From the Fifth Station: A guide to building teams that work!"

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